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- -------------------------------------------------------------------------------------
- Conner Backup Exec, Version 5.0a
-
-
- Copyright Arcada Software, Inc. 1995.
- -------------------------------------------------------------------------------------
-
- This file contains important information that became
- available after the written documentation was completed.
-
- The following subjects are discussed:
-
- 1. Verify Your First Backup
- 2. Before You Run Your First Scheduled Backup
- 3. Tape Format Incompatibilities
- 4. Installing Conner Backup Exec After Other Backup Programs
- 5. Installing DOS 6.x After Conner Backup Exec for Windows
- 6. Setup Disk Space Estimates
- 7. Compressed Drives
- 8. Laptop/Notebook Video Conflicts
- 9. Power Management Conflicts
- 10. Hardware Compression Not Supported
- 11. Installing With Third-Party Windows Shells
- 12. Parallel Port Drive Configuration
- 13. Maximum Parallel Port Cable Length
- 14. IRQ Conflicts
- 15. Potential Conflict with Screen Savers
- 16. Encrypted Backup Sets
- 17. Files Not Backed Up by Conner Backup Exec
- 18. Formatting Tapes on 386 Machines
- 19. Changes to WIN.INI and SYSTEM.INI
- 20. Using Removable Media Drives
- 21. Restoring Files with NetWare Delete Inhibit or Rename
- Inhibit Attributes
- 22. 3020 Drive Requirements
- 23. Controller Conflicts
- 24. Possible Video Conflicts
- 25. EZ-Drive Disk Manager
-
- 1. Verify Your First Backup
- -------------------------------------------------------------------------------------
- When you make your first backup with Conner Backup Exec, it
- is highly recommended that you use the Verify After Backup
- option. During the Verify phase, Conner Backup Exec compares
- each file on the tape with the original on your hard drive to
- ensure that they are identical. While verifying will increase
- the time of the backup, it will confirm that your computer
- system, tape drive, and Conner Backup Exec are working
- together correctly.
-
- If compare fails, run a hard disk utility program to determine
- whether the hard drive is free of errors and try the backup again.
-
-
- 2. Before You Run Your First Scheduled Backup
- -------------------------------------------------------------------------------------
- Before you run your first scheduled backup, you should run
- a short backup with Verify After Backup selected (see above).
- When the window advising you to not use your floppy drives
- during backup appears, select "Disable This Message." This
- will allow your scheduled backup to proceed uninterrupted.
-
-
- 3. Tape Format Incompatibilities
- -------------------------------------------------------------------------------------
- Conner Backup Exec cannot format AccuTrak tapes.
-
-
- 4. Installing Conner Backup Exec After Other Backup Programs
- -------------------------------------------------------------------------------------
- You may experience difficulty running Conner Backup Exec
- if some device files from other backup programs are
- found in your SYSTEM.INI file. If you can't start
- Conner Backup Exec, try commenting the following devices out
- of your SYSTEM.INI file:
-
- CMSWTAPE.386
- CMSDTAPE.386
- CPBVXD.386
- FASTBACK.386
- IRW286.DRV
- NOVABKP.386
- VIRWT.386
- VITD.386
- DCVXD.386
-
- To do this:
-
- 1. Open the SYSTEM.INI file using a text editor.
- 2. Search for the device name(s), e.g., DEVICE=CPBVXD.386
- 3. Type a semicolon (;) at the beginning of the line.
-
-
- 5. Installing DOS 6.x After Conner Backup Exec for Windows
- -------------------------------------------------------------------------------------
- DOS 6.x installs an older version of the VFINTD.386 into the
- DOS directory and then modifies the SYSTEM.INI
- (DEVICE=C:\DOS\VFINTD.386). If you install MS-DOS 6.x after
- Conner Backup Exec 5.0a, the next time you launch Conner Backup Exec you
- will be sent a warning dialog. This dialog notifies you that
- the VFINTD.386 is the incorrect version. If you click OK in
- this dialog Conner Backup Exec will save the existing SYSTEM.INI as
- SYSTEM.QBW and make the necessary change to the "Device=" line
- in the SYSTEM.INI. You can also make the changes manually by
- performing the following steps:
-
- 1. Open the SYSTEM.INI file using a text editor.
- 2. Search for the VFINTD line (DEVICE=C:\DOS\VFINTD.386).
- 3. Change the line to: DEVICE = [qbwin install path]\VFINTD.386.
-
-
- 6. Setup Disk Space Estimates
- -------------------------------------------------------------------------------------
- To insure that the user always has enough disk space to
- install Conner Backup Exec, the Setup program displays the
- maximum amount of space that will be required for installation.
- This estimate is affected by the actual options selected
- for install and also includes some space that is necessary
- in order to run the setup program.
-
-
- 7. Compressed Drives
- -------------------------------------------------------------------------------------
- If you are using compression software such as Stacker or
- DoubleSpace, do not back up the compressed file (for example,
- stacvol.* or the dblspace files), back up the logical drive
- instead. Because these compressed files are typically very
- large, attempting to restore may cause problems if you do not
- have enough disk space to restore the compressed file.
-
-
- 8. Laptop/Notebook Video Conflicts
- -------------------------------------------------------------------------------------
- Some laptop and notebook computers may have video conflicts
- that cause the tape drive to move the tape back and forth
- excessively ("shoe-shining").
-
- If you experience this, try minimizing the Conner Backup Exec icon
- and making the Program Manager window active and moving it over
- the top of the icon while the program is writing to or reading
- from the tape. The Conner Backup Exec window will activate itself
- when the backup or restore is finished, and this action should
- speed up your session.
-
-
- 9. Power Management Conflicts
- -------------------------------------------------------------------------------------
- Some Desktop computer systems and laptops have power
- management systems that take a "snapshot" of RAM and
- store it on the hard drive when they power down. This
- may create a conflict if it occurs during a backup or
- restore or a tape formatting operation.
-
- When using Conner Backup Exec, it is recommended that you turn
- OFF all power management features. If you're using
- a laptop, avoid running power management features
- by using an outlet rather than batteries.
-
-
- 10. Hardware Compression Not Supported
- -------------------------------------------------------------------------------------
- Conner Backup Exec for Windows, Version 5.0a, does not support
- the hardware compression function found on some high-speed
- controller cards.
-
-
- 11. Installing With Third-Party Windows Shells
- -------------------------------------------------------------------------------------
- If you use a third-party Windows shell program such as PCTools
- or Norton Desktop for Windows, Conner Backup Exec may
- not install correctly. If you experience difficulty installing
- Conner Backup Exec under a shell, temporarily change your Windows shell
- to the Program Manager before starting the setup program. To
- change to the Program Manager, open your SYSTEM.INI file,
- type a semicolon (;) in front of your current SHELL command in
- the [boot] section, then type SHELL=PROGMAN.EXE on the following
- line. For this change to take effect, you must restart Windows.
- Remove these changes after installation to restore your
- previous configuration.
-
-
- 12. Parallel Port Drive Configuration
- -------------------------------------------------------------------------------------
- If your parallel port tape drive does not automatically
- configure, first ensure that the power to the drive is on. If
- it is, turn it off, then on, and try configuring it again. See
- below for more suggestions.
-
-
- 13. Maximum Parallel Port Cable Length
- -------------------------------------------------------------------------------------
- Your parallel port tape drive should be connected directly to
- your system's parallel port. If you use the pass-through
- connector on the drive to connect a second device such as a
- printer, the maximum cable length for both devices is
- approximately 10 feet (3 meters).
-
- If you have difficulty using your tape drive when a second
- device is connected to the pass-through connector, disconnect
- the second device and its cable while using the tape drive.
-
- If you experience data loss when using a printer connected to
- the pass-through connector, shorten the printer's cable if
- possible or disconnect the tape drive while printing.
-
-
- 14. IRQ Conflicts
- -------------------------------------------------------------------------------------
- You may experience a conflict in IRQ selection if you are
- configuring a parallel port tape drive on a system that
- includes a sound card. SoundBlaster cards and compatibles use a
- default IRQ of 7, which is also used by a printer port (LPT1).
- If this conflict occurs, you can:
-
- * Change your sound card's IRQ if possible. Some cards do
- not allow this change and some games may not work
- correctly.
-
- * Check your system documentation to see if your parallel port
- can be configured to use a different interrupt.
-
- Devices that may conflict with printer port interrupt:
-
- Sound Cards
- Scanner Cards
- Network Cards
- Bus Mice
- Other printer ports
- Other devices
-
- If you are running Windows 3.1, IRQ usage can be determined by
- using the Microsoft Diagnostics Program. Exit Windows and type
- MSD at the DOS prompt. Note that MSD cannot always diagnose
- printer port IRQ conflicts. Printing does not require a hardware
- interrupt and will function normally even if an interrupt
- conflict exists.
-
- If you are running Windows 95:
-
- 1. Double-click the My Computer icon.
- 2. Double-click the Control Panel icon.
- 3. Double-click the System icon.
- 4. Click the Device Manager tab in the System Properties window.
- The device Manager tab appears.
- 5. Select the hardware that you want to change settings for,
- then click Properties.
- The Properties window appears.
- 6. Click the Resources tab in the Properties window.
- 7. De-select Use Automatic Settings.
- 8. To change your Input/Output Range, select a setting from the
- Setting based on box.
- 9. To change your Interrupt Request or Direct Memory Access
- settings, highlight the item and click Change Setting. Make
- any changes and click OK.
- 10. Close the System control panel.
- 11. Shut down your computer.
- 12. If necessary, make any changes to your high-speed controller
- card's settings and install it in your system. See your
- hardware manual for instructions.
- 13. Restart your computer and Windows 95.
-
- Symptoms of an IRQ conflict include Conner Backup Exec not
- finding the tape controller and network problems when
- backing up to tape.
-
-
- 15. Potential Conflict with Screen Savers
- -------------------------------------------------------------------------------------
- Some screen savers will not activate while a
- backup, compare, or restore is running and
- Conner Backup Exec is minimized. For optimum
- performance, we recommend that you disable your
- screen saver while using Conner Backup Exec.
- However, if you wish to use your screen saver,
- you must first make sure Conner Backup Exec
- is not minimized.
-
-
- 16. Encrypted Backup Sets
- -------------------------------------------------------------------------------------
- Conner Backup Exec cannot restore backup sets encrypted by
- other backup programs. You must use the original software to
- restore them.
-
-
- 17. Files Not Backed Up by Conner Backup Exec
- -------------------------------------------------------------------------------------
- Conner Backup Exec does not log or back up a number of files
- to avoid potential system conflicts if they are restored.
-
- Compressed Volume files:
-
- DBLSPACE.0??
- DRVSPACE.0??
- STACVOL.*
-
- Windows swap files:
-
- 386SPART.PAR (Windows 3.1 only)
- WIN386.SWP
-
-
- 18. Formatting Tapes on 386 Machines
- -------------------------------------------------------------------------------------
- If you encounter difficulties formatting tapes on a slower 386
- machine or receive a message stating "The tape controller is not
- responding correctly," make sure your turbo switch is on.
-
-
- 19. Changes to SYSTEM.INI and WIN.INI
- -------------------------------------------------------------------------------------
- The following lines are added during installation:
-
- WIN.INI [Extensions]
- set=[qbwin install path]\qbwin.exe^set
-
- SYSTEM.INI [386enh]
- device=[qbwin install path]\vfintd.386
-
- WIN.INI [Windows]
- load=[qbwin install path]\qbwsched.exe
-
-
- 20. Using Removable Media Drives
- -------------------------------------------------------------------------------------
- For your backup software to recognize and use a removable media
- drive such as a Bernoulli drive, the drive must be locked.
-
-
- 21. Restoring Files with NetWare Delete Inhibit or Rename
- Inhibit Attributes
- -------------------------------------------------------------------------------------
- During a Restore, you cannot overwrite files which have
- the NetWare Delete Inhibit (D) or Rename Inhibit (R)
- attribute set. To restore these files, you must first manually
- remove the Delete Inhibit or Rename Inhibit attribute.
-
-
- 22. 3020 Drive Requirements
- -------------------------------------------------------------------------------------
- To achieve optimal performance with a 3020 drive, a 1Mbit
- controller or higher (2Mbit) is required.
-
-
- 23. Controller Conflicts
- -------------------------------------------------------------------------------------
- The Promise 2300 EIDE VLB controller must run in fast
- mode (/f parameter) in order to work with floppy tape drives.
-
-
- 24. Possible Video Conflicts
- -------------------------------------------------------------------------------------
- Problems have occurred with various video drivers and the video
- compatibility test in Windows. If your software hangs during the
- Compatibility Test, try to get an update of the video driver
- from the card manufacturer. Conflicts have occurred with Diamond
- Stealth 64, ATI Ultra Mach 32/64 cards, and other cards using
- the Cirrus Logic chip set.
-
-
- 25. EZ-Drive Disk Manager
- -------------------------------------------------------------------------------------
- The following information applies to systems
- with high-capacity hard drives using the Micro
- House EZ-Drive disk manager:
-
- Before starting Conner Backup Exec for Windows, make
- sure that the Micro House EZ-Drive Virtual Driver
- is installed by running the SETUP.EXE program on
- the EZ-Drive installation diskette. This setup program
- adds the line "device=MH32BIT.SYS" to the [386Enh]
- section of your SYSTEM.INI file.
-
- Then follow the steps below:
-
- 1. Click the Windows Control Panel's "Enhanced" icon.
- 2. Select the Virtual Memory... button.
- 3. Select the Change>> button.
-
- Ensure the "Use 32-Bit Disk Access" check box is checked.
- This check box must remain checked in order to use
- Conner Backup Exec for Windows.
-
-
- If you continue to encounter problems using Conner Backup Exec
- for Windows, and if you are using a QIC floppy tape or
- parallel port tape drive, follow the steps below:
-
- 1. Open Conner Backup Exec.
- 2. Select the Configure button.
- 3. Select the Settings button.
- The Settings dialog appears.
- 4. Select the Most Compatible setting in
- the DMA Operation combo box.
-
- This results in lower performance, but may be necessary on some
- systems for proper operation.
-
-